A KBB buyer's job involves acquiring used vehicles for a dealership by responding to online leads from sources like the Kelley Blue Book Instant Cash Offer, communicating with potential sellers, and negotiating purchase prices. Key responsibilities include managing communications via phone, email, and text, setting appointments, evaluating vehicle condition, and using CRM software to track leads and appointments. The role requires strong communication, negotiation, and computer skills to meet sales goals and ensure customer satisfaction.
Key responsibilities
Customer communication: Respond to leads and conduct follow-ups via phone, email, and text, handling online inquiries professionally.
Lead management: Call potential sellers, set appointments for vehicle evaluations, and maintain communication with them throughout the process.
Negotiation: Work with customers to reach a mutually agreeable price for their vehicle.
Sales support: Collaborate with other buyers and managers, provide necessary information, and ensure a positive customer experience.
Administrative tasks: Maintain a customer database, update lead information in the CRM, and follow established processes.
Vehicle evaluation: Assess vehicle condition and value, often involving inspections and tests.
Qualifications and skills
High school diploma or GED is typically required.
Excellent verbal and written communication skills.
Strong customer service and interpersonal skills.
Proficiency in computer skills, including CRM software and navigating multiple websites.
Negotiation skills.
Ability to work in a fast-paced environment.
Valid driver's license is usually required.
Benefits Offered
Medical
Dental
Vision
401(k) with Matching
Basic Life Insurance
Accident & Critical Illness Insurance
Paid Training
Employee Purchase Program
About Us
If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people and supporting our community.
We offer an excellent benefit package, and a great working environment. If you want to set yourself apart from the ordinary routine of the average job, while earning an above average salary, simply apply and click "submit".
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